Donna is the voice assistant your front desk has been waiting for. She picks up on the first ring, speaks like a real human, books appointments straight into your PMS, and follows up so no patient ever slips through.
Designed exclusively for dental practices. Donna handles the calls your team can't get to — and the ones they shouldn't have to.
Donna understands your providers, operatories, treatment durations, and recall windows. She offers patients real availability — not "let me check and call you back." She books straight into Dentrix, OpenDental, Eaglesoft, Curve, and more.
Warm, unhurried, professional. She handles interruptions, accents, half-finished thoughts, and the "actually wait — can my husband come too?" moments without breaking stride.
Missed call? Donna calls back in 30 seconds. Cancellation? She fills the gap from the waitlist. Recall due? She reaches out before the patient drifts to another practice.
The patient calling at 9pm with a chipped tooth doesn't wait for office hours — they call the next clinic. Donna picks up, triages urgency, and either books them in or escalates if it's a real emergency. Your team comes back to a full schedule, not a voicemail backlog.
Collects insurance details, chief complaint, contact info — and pushes everything to your PMS before the call ends.
When a patient cancels, Donna re-offers the slot to your waitlist instantly. The chair fills itself.
Every call recorded, transcribed, and tagged. See booking rate, popular procedures, and where revenue is leaking.
We learn your services, providers, hours, fees, insurance accepted, and quirks. Donna sounds like she's worked there for years.
We connect to your PMS and forward your phone line. No new hardware. Your existing number stays exactly the same.
Donna starts taking calls. You watch the dashboard fill with bookings, transcripts, and recovered missed-call revenue.
Month-to-month. No contracts. Cancel anytime. Pricing in CAD.
Most patients don't realize they're speaking to an AI. Donna handles interruptions, accents, half-formed questions, and the conversational pivots a real receptionist deals with. We tune her voice, pace, and warmth specifically for healthcare — never robotic, never rushed.
Dentrix, OpenDental, Eaglesoft, Curve, Carestack, Dental4Web, ABELDent, Tracker, Maxident, ClearDent, and most major PMS platforms with an API or online booking layer. If yours isn't on the list, ask us — we usually have an integration path.
No. We forward calls from your existing line. Patients see the same number they always have. You can set Donna to take everything, only after-hours, or only overflow when your team is on another line.
You'll never have a dropped call. Overage is billed at a transparent per-minute rate (we'll show you before you sign). Most clinics never hit overage — your first two months are unlimited so we can size the right plan together.
Yes. If a caller describes a true emergency (uncontrolled bleeding, facial swelling, trauma), Donna routes them straight to your on-call dentist or the appropriate emergency service per your protocol. You decide the rules.
Our standard plans are PIPEDA-aligned and suitable for Canadian dental practices. The HIPAA add-on ($2,000/mo) gives you a signed BAA, PHI-grade encryption, US data residency, and audit logs — required for US-bound patient data.
No. Donna is strictly month-to-month. Cancel anytime with 30 days' notice. The only commitment we ask is that you let her show you what she can do in the first two months — which is why those months are unlimited minutes.